Contact us and grievances
Questions, complaints, pharmacy enquiries and privacy requests all come to the same team. Use the form below and choose what it is about.
Company
- Legal name
- Medmate India Technology Private Limited
- Registered office
- 2nd Floor, Plot No 190/108/2, Haralur Main Road, opposite Narayana Olympiad School, HSR Extension, Lakedew Residency, Bengaluru, Karnataka 560102
Grievance officer
Complaints sent with this form go to our grievance officer. Choose “Complaint or grievance” as the topic.
- We acknowledge every complaint within 48 hours and aim to resolve it within one month.
- For privacy requests (access, correction, deletion, withdrawing consent), choose “Privacy request”.
- Not satisfied? You can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in, or file a consumer complaint at e-Daakhil.
Medical emergency? Do not use this form. Call 112 or go to the nearest hospital.